Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Shipping & Returns

Shipping & Returns

Shipping

Please expect orders to reach its final destination within 3-5  business days. Orders that are placed on Friday through Sunday will be processed the following business day. Once you place an order, you will receive an automatic confirmation email with details of your purchase. All orders are shipped USPS Priority.

Tracking

Once your order has been processed and is ready for shipping, you will receive another email with a tracking number and shipping information. Please allow 1-2 days from the time you place your order for it's status to update. If your tracking number does not work click here to manually input your tracking number.

Return Policy

No refunds. Items purchased from Poise Ann are eligible for store credit within 7 days after delivery.  Items may be marked FINAL SALE, in which case they are not eligible for store credit. No changes may be made once an order has been placed.

How to Make a Return

Complete the return form here and send back along with your return or use the return form that was sent with your item. Please note, returns do take us 3-10 business days to process upon delivery. Once your return is processed and your credit is issued, confirmation will be sent to the email address listed on your order. Please keep a copy of your return tracking number as we cannot take responsibility for any lost returns. 

Conditions

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted. If you receive an item that is damaged, please contact customer service hello@poiseann.com immediately.